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No issues.Only complaint is with Apple -- why couldn't they include this little part on the machines. Purchased to be used with both MBP & iMac for faxing docs direct from computer. Configured quickly with very little effort.
Initially I had issues with the connection dropping every 5-7 mins, and Aqua would freeze, requiring a hard reboot. I tried a number of solutions, including changing USB ports, unplugging the power, changing phone cables, etc. I purchased this item to use with my 15" MacBook Pro while traveling in Brazil. Searching on Apple's website (in 5-7 minute blocks) yielded many people complaining of the same problem. Some combination of these (I don't recall exactly which, but I think it was "unplug power and use USB port next to the power connector") resolved the issue and I was able to connect for several hours without problem. Installation was effortless; MacOS 10.5.2 automatically added it as a network interface. Configuration was similar: Simply enter the username, password, phone number.
This modem does not work on an Intel based MacBook Pro. The person on the phone stuck to her guns and told me nothing.
It should have found out the answer to my question. It would appear that Amazon knows very little about the products it sells.
Review of Apple MAO347Z/A External V.2 Modem: I should have heeded the advice in Sigrid E. I said I was not asking them to comment on a review I was asking them about a matter of fact.
Instead they sent the modem to me and now I have to send it back to them.John Durocher Mortensen's review.
I called Amazon and they said they didn't comment on reviews.
The modem is a Motorola SM56 in Apple packaging. It does work in Windows XP with the modem drivers that Apple provides with your boot camp install. You can use the driver that comes on your Leopard install disk DVD to install this modem on any Windows XP machine, you just have to drill down through the folders to find the right install program (turn off AutoRun, or cancel the Apple Boot Camp installer if you do not want the entire suite of Boot Camp drivers to install) This modem works OK. No speed demon, takes a while to dial.
Very easy to set up. But as far as receiving faxes, there were no problem. Recommended. I'm using it with Leopard, and it worked fine, as advertised. I haven't try sending fax with it yet, will try it soon.
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